L. Burger, CPM®, CRX, CSM
We’re just back from San Diego, where the Institute of
Real Estate Management held its Fall Conference. There is an investment a
professional makes when he or she attends a well-conducted gathering of this
sort. Prime among them is the opportunity to reconnect with principles close to
the heart of their companies, principles that, frankly, can get lost in the
daily busy-ness of business.
Someone once compared such conferences to going to
church. “You hear essentially the same message every week,” he said, “but you
still come out refreshed.”
The same is true of conferences, and there is a
strange collaboration that is created between you--the attendee--and like-minded
panelists.Such was the case of the
keynote session, which focused on hiring and retaining good people. For the
record, the panel, which included Rick Graf of Pinnacle, Tony Long of CBRE and
Marla Maloney of Cushman & Wakefield, was moderated by executive-search
guru Jana Turner.
While there were numerous “aha moments” in the
presentation, I was particularly struck by one constant theme--Respect. To a
person and in different ways, each panelist emphasized the importance of a
culture of respect as key to retaining top talent.
It is a stone in the foundation of all we do at EBMC,
and I believe that a constant awareness of the pride each person holds for his
or her performance and the appreciation for that effort is key to our success. Nevertheless,
it was reaffirming to hear the same message coming from the dais.
I read some startling statistics recently in a White
Paper on workplace performance from CBRE. Apparently, 38% of global
employers are experiencing difficulty in filling job vacancies.Hand-in-hand with that, a whopping 43% say
that a talent shortage reduces their ability to service clients.
In a near-to-record-low national unemployment
environment, these are sobering statistics indeed, and retention of top talent
is vital not only to success but to the very stability of your company. But
this is more there than simply giving someone a desk and telling them “have at
it.” A culture of respect must pervade training, collaboration and even
Respect is a basic ingredient of team building. It is
right to do. It is, most important, good business.
Steve Burger, President
EUGENE BURGER MANAGEMENT CORPORATION
president and COO of Eugene Burger Management Co., Steve Burger is directly responsible for the overall quality, depth
and consistency of management services provided in all 15 regions in the EBMC